- What information does Southern City Flavors collect from
- Where do we collect information from you and how
do we use it?
- With whom do we share your information?
- How can you update or correct your Personally Identifiable
- What security precautions are in place to
protect against the loss, misuse, or alteration of your information?
- A special note about children's privacy
- Southern City Flavors use of "cookies"
- You should carefully review privacy policies
of any third party sites accessible from Southern City Flavors
- Contacting Southern City Flavors about privacy questions
- What information does
Southern City Flavors collect from you?
In order to better provide you with numerous products and services, Southern City Flavors collects two types of information
about its visitors: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal
in collecting information from you is to provide you with a smooth, efficient, and customized experience while using
our site. Any information you provide to us at this site when you establish or update an account, shop online or
request information (i.e. name, address, email address and telephone number) is maintained in the strictest confidence.
Southern City Flavors does not share this information with any third parties.
Personally Identifiable Information
Personal information is requested when you order a product or service, enter contests or sweepstakes, fill out surveys,
and send us feedback. Personally identifiable information may include your name, billing address, shipping address,
telephone number, email address, and credit card or other payment information. This information allows Southern City Flavors
to provide you with better and more personalized services on our site.
Non-Personally Identifiable Information
Non-personally identifiable information does not in itself identify a specific individual. We gather certain information
about you based upon where you shop on our site in several ways. This information is compiled and analyzed on both a
personal and an aggregated basis. For example, this information may include the Web site's Uniform Resource Locator
("URL") that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol
("IP") address. A URL is the global address of documents and other resources on the World Wide Web. An IP address
is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network,
such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP
address of the destination. In other words, an IP address is a number that is automatically assigned to your
computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers
require IP addresses in order for users to communicate on the Internet, browse and shop.
- Where do we collect information
from you and how do we use it?
Our primary goal in collecting personal information is to provide our site visitors with a superior customized
online experience. We use the customer contact information to fill orders, contact purchasers to inform them of
their order status, to send promotional information, to enhance the operation of our site, and to more efficiently
administer our systems.
We gather information in the following ways:
We collect IP addresses for the purposes of system administration, to gather broad demographic information and to
monitor the level of activity on our site. We collect information from visitors to our site regarding the URLs they
came from, domain types (e.g., .com or .org), their IP addresses, the date and time of their visit or order, the
number of visits and orders, the number of visits per browsing session, the server type, the operating system and
browser type used to come to the site, the country, state and telephone area code where their servers are located,
the pages and page titles of our site that visitors viewed during their visit, whether the visitor's computer is
enabled for Java or cookies, browser language, applications and plug-ins, and any search terms entered on our site.
When you order from us, we collect personally identifiable information from you. If you order one of our products
or services, we will collect and maintain your name, email address, billing address, shipping address, telephone
number, product selections, order number, referring URL, IP address, page you bought from and a password. We collect
this, and other information, as disclosed in this Policy, in order to fill your order, to communicate with you about
your order and to send you promotional materials if you have requested to receive the Southern City Flavors electronic
newsletter. Before placing your order, you will have the opportunity to review and verify your order information
and make changes and additions to the information it contained and these changes will be automatically kept for
Online Surveys and Polling:
In order to improve our services to you, we may from time to time ask some of our customers to voluntarily complete
surveys or polls. Individual survey answers are confidential, and the information that is collected is not shared
with third parties. If you do not wish to participate in a survey, simply decline to participate when asked.
Southern City Flavors offers site visitors the opportunity to sign up and create a Wish List. A Wish List is a list of
desired products that can be shared via email with family and friends. If you sign up for a Wish List we will collect
your first name, email address, birth date, and gender.
Newsletters & Promotional Emails
If you sign up to receive the Southern City Flavors newsletter, we will collect your name, email address, age, and gender.
The Southern City Flavors newsletter is our way of letting you know about special promotions and discounts that are available
on Southern City Flavors. You will always have the option to unsubscribe from our electronic mailing list at any time by
clicking the unsubscribe button at the bottom of any newsletter, or by emailing us at email@example.com and
asking to be removed from the list.
If you contact Southern City Flavors or our customer service representatives by email or letter, we may keep a record
of your correspondence or comments. If you report a problem with our site, we may collect such information in a
file specific to you. If you contact us through our feedback area we may ask for your name, email address and
order information in order to send you a reply. If other users or third parties send us correspondence about
your activities or purchases on our site, we may keep the information in a file specific to you.
We also track customers' traffic patterns throughout their online session, including which pages, information
and advertisements a customer views while using the site and what items they place in their shopping cart or
purchase. We use your IP address to diagnose problems with our servers, software, to administer our site and
to gather demographic information.
- With whom do we share
Any information you provide to us at this site when you establish or update an account, shop online or request
information (i.e. name, address, email address and telephone number) is maintained in the strictest confidence.
Southern City Flavors does not share this information with any third parties. This information is used only to enable
Southern City Flavors to deliver better services to you.
- How can you update or correct
your Personally Identifiable Information?
We believe you should have the ability to access and edit the personal information that you have provided
to us. During the online ordering process you can review, change, or delete the information that you have
submitted. You may change any of your personal information in your account online at any time. We encourage
you to promptly update your information if it changes. You may ask to have the information on your account
deleted or removed; however, because we keep track of past purchases, you cannot delete information
associated with past purchases.
- What security precautions
are in place to protect against the loss, misuse, or alteration of your
In order to most efficiently serve you, credit card transactions and order fulfillment are handled by
established third party banking, processing agents and distribution institutions. They receive the
information needed to verify and authorize your credit card or other payment information and to
process and ship your order. For more information about our site security policy, click here. When
you access your account information, the information is kept on a secure server. All of the customer
data we collect is protected against unauthorized access by physical security means.
- Southern City Flavors use of "cookies."
Cookies are bits of information that your browser maintains to help a server (such as our website) communicate
with you. You must have cookies enabled in your browser in order to use the shopping cart on Southern City Flavors.
The cookies placed on your machine are used solely to protect the integrity of your shopping cart, and they
are removed as soon as you close your browser window.
We do this as a convenience for you, so that when you place your order, your billing information is filled
match your sign in and shopping information with your previous session on Southern City Flavors.
Southern City Flavors collects and analyzes data about how visitors use this website, but we do not use this
information to identify or contact individual users, nor do we supply any data that could identify
individual users to a third party. We use this data only to improve our site and our services.
- You should carefully
review privacy policies of any third party sites accessible from Southern City Flavors
From time to time, Southern City Flavors may provide links to other websites that have their own information
collection practices. These other websites are governed by their own privacy policies or information
collection practices, which may be different from Southern City Flavors. We encourage visitors to other
websites to review the privacy policies and information collection practices of those websites.
- Contacting Southern City Flavors
about privacy questions or concerns
your dealings with this site, please contact Southern City Flavors by email at firstname.lastname@example.org or by mail:
Southern City Flavors
4645 Everall Lane
Franklin, TN 37067
This policy, like the Southern City Flavors website itself, is subject to change. We will notify you of changes
by posting them on our site. We encourage you to check back and review this policy, from time to time, so
that you always will know what information we collect, how we use it, and to whom we disclose it. We may
change, modify, add or remove portions of this Policy at any time, and any changes will become effective
immediately upon being posted on Southern City Flavors.